OrderEditing is an app that allows customers to edit their orders. The Status & OrderEditing integration gives merchants the ability to add an 'Edit your order' button to the Order detail page and direct customers to that experience signed-in.

Reduce support tickets by allowing customers to edit their order with the Status + Order Editing integration.

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Customer experience

• When enabled, the option to Edit your order appears within the order
• Selecting to Edit brings customers to Order Editing signed-in to make desired changes
• Order Editing is available until fulfillment
• Order Editing button within Status can be customized to fit your requirements
• Once fulfilled, the order appears with tracking like other orders in a customer’s order history

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How to enable order editing:

Enable order editing from your Status Admin > Customer Experience.

Enable the OrderEditing integration in your Status Admin

1. Ensure the OrderEditing app is installed on your store.
2. From your Status Admin go to Settings
3. Under Order editing, select the OrderEditing integration